Shipping policy
Shipping Policy
Thank you for shopping with SafeForge. We are committed to processing and delivering your order as efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully completed.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Estimated Delivery Times
Estimated delivery times may vary depending on your location, shipping carrier, product availability, customs processing, and other factors.
Typical estimated delivery times are:
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United States: 5–12 business days
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Canada: 7–15 business days
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United Kingdom: 5–12 business days
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Australia: 7–15 business days
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Other international destinations: 7–20 business days
These delivery times are estimates only and are not guaranteed.
Shipping Fees
Shipping fees, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping or promotional shipping rates from time to time.
Order Tracking
When tracking information is available, you will receive a tracking number by email after your order has been shipped.
Please allow approximately 2–5 business days for tracking information to update after shipment.
Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you discover an error in your shipping information, please contact us as soon as possible.
We cannot guarantee that an address can be changed once an order has entered processing or has already been shipped.
Delivery Delays
Shipping delays may occur due to circumstances outside our control, including:
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Carrier delays
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Weather conditions
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Customs inspections
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Public holidays
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High order volumes
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Incorrect or incomplete addresses
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Transportation disruptions
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Other unforeseen circumstances
If your package has not arrived within the expected delivery timeframe, please contact us so we can assist you.
Lost or Missing Packages
If tracking information shows that your package has been delivered but you cannot locate it, please check:
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Around the delivery location
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With household members
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With neighbors
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With your local postal service or carrier
If you are still unable to locate the package, contact us and we will review the shipment status with you.
Multiple Shipments
Orders containing multiple products may sometimes be shipped separately due to product availability or fulfillment locations.
In such cases, you may receive multiple packages and separate tracking numbers.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
Unless otherwise stated at checkout, customers are responsible for any applicable customs duties, taxes, or import charges.
SafeForge is not responsible for delays caused by customs authorities.
Undeliverable or Returned Packages
Packages may be returned to the sender due to:
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Incorrect shipping addresses
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Incomplete addresses
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Refused delivery
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Failure to collect the package
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Other delivery issues
If an order is returned to us, please contact our customer support team for assistance regarding reshipment or refund eligibility.
Additional shipping charges may apply for reshipment where permitted by applicable law.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Store: SafeForge
Email: retechvnsp@gmail.com
Phone: +1 475-268-5085
Address: 1209 Mountain Rd Pl NE Ste N, Albuquerque, NM 87110, United States
Last updated: October 5, 2026